VEDGEco. Plant-Based Wholesale.
At VEDGEco, all our products are available by the wholesale case. Wholesale sizes and prices are available to all, and VEDGEco Plus+ customers can log in to their accounts for even greater discounts. If you are an independent restaurant, grocer, or foodservice operator, sign up for a free VEDGEco Plus+ account here.
Hawaii residents can still purchase individual products in-person at our flagship location. For hours, please reach out to firstname.lastname@example.org.
Shipping & Delivery
VEDGEco Shipping Policy as of July 20th, 2021:
1. No Order Minimums: You will be able to place an order for any amount and no longer have to reach a $150 minimum.
2. $250 Free Shipping: Orders $250+ will qualify for Free Shipping. NEW: shipping charges will be applied to orders below $250.
3. Same Week Delivery: Orders must be placed by end of day Tuesdays for same week delivery. Orders placed Wednesday through Sunday will ship the following Monday.
All items are shipped frozen with dry ice and arrive within 2 to 7 days. Orders placed Sunday - Tuesday will arrive within three days. Orders placed Wednesday - Saturday will arrive the following week.
How much does shipping cost?
All shipping will be free for orders over $250. Anything under $250 will be calculated at checkout based on shipping location.
Where do you ship to?
We ship to the lower 48 U.S. states & Hawaii.
Do you have any physical stores?
We operate our flagship store in Hawaii with limited hours, and service Hawaii & the continental U.S. via e-commerce. For more information on our Hawaii store hours, please email us at email@example.com.
How long will my order take?
Your order will arrive 2-7 days after it is placed. You can find tracking information on your Shipping Confirmation email. If you will not be able to receive your order on a specific date, please reach out to us at firstname.lastname@example.org prior to placing your order and we’d be happy to assist you.
Are all items shipped frozen?
Yes, all items are shipped frozen with dry ice.
Are my items safe to consume if no longer frozen upon arrival?
As long as the items remain in a chilled state, they are safe to consume. The dry ice may evaporate in-transit, and this is perfectly normal, especially during the warmer months of summer.
What do I do with the dry ice?
Handle dry ice with gloves. You may leave the dry ice inside the box, and place the box outside. It will evaporate harmlessly within 24 hours. You may then recycle the plastic bags via participating drop-off locations such as retail stores for recycling.
Is your packaging material recyclable?
Yes, all of our packaging material is recyclable and compostable. The dry ice bags can be recycled with other plastic bags at drop-off recycling programs once the dry ice has evaporated. Gel Packs are drain-safe and can be poured down the drain after use.
Is there a minimum order requirement?
As of July 21, 2021 there are no order minimum on purchases.
Where's my order?
You can find tracking info on your Shipping Confirmation email. If you need further assistance, then please contact us at email@example.com
Can I make changes or cancel my order after it was placed?
Orders may be modified or cancelled within 30-minutes of being placed by emailing firstname.lastname@example.org. Please include your order number so that we may assist you. We cannot guarantee any changes will be accommodated beyond the 30-minute window.
Do you accept returns?
Due to the nature of our products we cannot accept returns. If you are at all dissatisfied with your order or experience, then please contact us at email@example.com so that we can assist you.
What is your refund policy?
We strive to maintain a 99% defect-free rate, but we understand that things can happen. If you are at all dissatisfied with your order or experience, then please contact us at firstname.lastname@example.org so that we can assist you.
All brands we carry are 100% plant-based companies
Questions about ingredients, handling or preparation instructions?
Visit each product’s individual page for full information on ingredients, and how to prepare! We additionally have awesome recipes on our Recipes page: vedgeco.com/recipes
Please send any product specific questions to email@example.com, and we will further assist you.
Can I submit a product request?
Yes! We're always looking for tasty new plant-based products to make available. Please send any product requests to firstname.lastname@example.org.
VEDGEco Plus+ Accounts
What is VEDGEco Plus+?
The VEDGEco Plus+ program is designed for wholesale & food service partners, and offers discounts & free shipping on case packs of select great-tasting plant-based products. To register for a Plus+ account, please click here.
Who qualifies for the VEDGEco Plus+?
I have a VEDGEco Plus+ account; where do I view the discounted products?
Make sure you are logged into your Plus+ account to view the discounts. The discounted products will be listed as a variant of each original product, when available. Questions? Contact us at email@example.com
What is the Subscription Policy?
You can view our in-depth subscription policy here: VEDGEco Subscription Policy
Who is eligible?
All customers are eligible for our subscription service. For the greatest volume-based discounts, independent restaurants, grocers, and foodservice operators can sign up for a VEDGEco Plus+ account here.
Is there a discount for subscribing?
Yes! Subscribers will receive a 2% discount on each order placed through our subscription service.
How do I cancel?
Log into your account and click Manage Subscriptions. From here you will be able to edit any active orders, including cancelation. If you're having any trouble with this step, please email firstname.lastname@example.org.
The VEDGEco Loyalty Program is no longer in effect. Previously distributed VEDGEco Cash may still be redeemed on merchandise.
Please email email@example.com with any questions.
Will you offer any additional merchandise?
We’re always thinking of new ideas for our merch. Have anything you really want to see? Let us know at firstname.lastname@example.org!
What is the return policy on VEDGEco Merchandise?
Merchandise redeemed via the VEDGEco Loyalty Program is not eligible for returns. If merchandise was purchased, please email us at email@example.com so we can assist you further.